#NC26MGT190082 - Smartsourcing and Vendor Manager
Deadline: July 27, 2026
Requester: NATO
Location: Mons, Belgium
Job type: Contractor
Start date: September, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- Contributes to the development of continuity management plans;
- Identifies information and communication systems that support critical business processes;
- Coordinates the business impact analysis and the assessment of risks;
- Coordinates the planning, designing, and testing of contingency plans;
- Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity;
- Advises on the approach and techniques to be used for business situation analysis;
- Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities;
- Engages and collaborates with a wide range of stakeholders, including those at the management level;
- Gains agreement from stakeholders to conclusions and recommendations;
- Contributes to definition of organisational standards and guidelines for business situation analysis;
- Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams;
- Creates and implements action plans to ensure everything is ready for the change before going live;
- Acquires change management resources and develops their capabilities to deliver the required changes;
- Gathers feedback to allow timely improvements to the change management plan and approach;
- Assesses risks and takes preventative action;
- Develops and communicates tailored change management plans for senior stakeholder groups;
- Provides guidance and makes suggestions to support change sponsors;
- Develops organizational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain;
- Defines the approach for commercial communications and the management of relationships with suppliers;
- Establishes a positive and effective working environment with suppliers for mutual benefit;
- Ensures that resources and tools are in place to conduct bench-marking;
- Reviews supplier analysis and assesses effectiveness across the supply chain;
- Manages risks and assures the quality of the services delivered by suppliers;
- Leads the development of comprehensive stakeholder management strategies and plans;
- Builds long-term, strategic relationships with senior stakeholders (internal and external);
- Facilitates the engagement of stakeholders in support of the delivery of services and change projects;
- Acts as a single point of contact for senior stakeholders, facilitating relationships between them;
- Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined;
- Oversees monitoring of relationships including lessons learned and appropriate feedback;
- Leads actions to improve relations and open communications with and between stakeholders;
- Trains others on evaluating products or services from multiple vendors;
- Advises on appropriate solutions to complex multiple vendor problems;
- Leads in the regulated use of materials and forms for the selection of products and vendors;
- Evaluates overall considerations such as product and vendor risks, and provides recommendations;
- Optimizes standard processes to maximize the efficiency of organizational products or services;
- Designs and develops product and vendor selection criteria and requirements;
- Builds and maintains partnerships with multiple and/or large vendor;
- Ensures the fulfilment of report and record-keeping requirements;
- Evaluates issues and terminates vendor relationships as appropriate; works with legal departments;
- Monitors supplier performance; works to resolve discrepancies between performance and agreements;
- Develops quality standards and controls for vendor selection;
- Facilitates supplier partnering arrangements.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years of directly relevant work experience;
- Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the functions;
- A minimum of 3 years' experience in managing services and projects in a customer facing role;
- Experience with setting and managing outsourcing plans;
- Experience with process optimization and smart sourcing projects;
- Experience leading and managing teams;
- Certified Outsourcing Professional (COP), Certified Supplier Relationship Management Professional (CSMP) or Certified Contract Management Professional (CCMP);
- Working knowledge and experience of NATO/NCIA procurement process and regulations;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including Allied Command Operations (ACO) and Allied Command Transformation (ACT) or a comparable organization.
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