#NC26MEC189395 - Project Business Change services for the ITM Recovery project. - Closed
Deadline: June 11, 2026
Requester: NATO
Location: Braine L'Alleud, Belgium
Job type: Contractor
Start date: July, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- Create an Awareness Campaign Plan to engage with stakeholders related with the ITM-RC1 Project and its impact. Stakeholder details will be provided by the ITM-RC1 Project team;
- Coordinate the awareness campaign and provide the artefacts (slides deck, feedback, questions to be addressed, promotional video(s), etc.), and ensure the artefacts are maintained on the Agency portal;
- Promotional video production – Support the development of creative concepts, and visions that resonate with target audiences while meeting ITM-RC1 objectives;
- Supporting meeting, taking minutes, documenting the action items and follow-ups with the relevant members of the project team and external contributors;
- Coordinate with internal Agency stakeholders: Business Areas (BA)s, Service Owners (SO), Service Delivery Managers (SDMs), CIS Support Units, and Enterprise Service Operations Centre (ESOC).
Organizational Change Management:
- Support the OCM activities of the project, by providing current and future workflow analyses, transition approaches and corresponding communication plans;
- Follow the ITM-RC1 implementation plan and progress and adapt accordingly the OCM activities;
- Ensure the awareness tasks (3.1) are aligned with the OCM work and vice versa.
ITM-RC1 Handover/ Takeover (HOTO) Reporting:
- Support the project to service HOTO transition;
- Production, Coordination and collection of Project / System / Test / Service documentation and artefacts leading to achieve HOTO;
- Tracking, monitoring and reporting on project progress in coordination with the PIM pillar:
- Weekly - reporting on progress made per week;
- Monthly - reporting on progress against the overall execution plan, artefact delivery and storage on the Project Portal.
- Performs other related duties that are associated with the above BCM role, as required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
This position requires SME and administrative skills. For the execution of this contract, the following qualifications/ experience is required together with at least 3 years of experience:
Subject Matter Expertise (SME) in:
- Creative concepts that will meet the ITM-RC1 project business objectives and resonates with the diverse internal and external audience;
- Specifically targeted to video production and communication material in support of organizational change and awareness campaign for large organizations;
- Experience in producing communications dashboards with progress and benefits will be considered an asset;
- At least three (3) years' experience in Awareness campaigns & supporting video creation;
- At least three (3) years' experience in organisational change/ transformational projects.
Administrative:
- Proficiency and experience in taking meeting minutes and draft comprehensive summaries;
- Proficiency and experience in managing Microsoft SharePoint portal;
- At least five (5) years' experience in project management support;
- Good Knowledge of project management principles, practices and procedures;
- Proficiency in the use of Microsoft Office Suite;
- Thorough knowledge of the English language, both written and spoken, is essential; with ability to write concise texts / instructions for different audience;
- Ability to establish and maintain effective working relationships with stakeholders with positive attitude.
This position is now closed.
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