#NC26ICT191573 - Principal Technician (IDA)
Deadline: September 3, 2026
Requester: NATO
Location: Izmir, Turkey
Job type: Contractor
Start date: September, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- Provisions/installs, configures and maintains infrastructure services and components;
- Monitors, measures and reports on infrastructure load, performance and security events;
- Assists assigned IaaS systems and resolves alerts and error conditions of Data Centres (Server Room), Storage Area Networks, and Servers;
- Manages and operates Virtual Infrastructure and frameworks/versions of software, to include; VMWare Server and
desktop virtualization, SAN Switches, and other integrated hardware/software; - Maintains Windows Core Active Directory services and policies in NATO networks;
- Manages software updates and patching with SCCM/MCEM and other means for Windows and Linux connected systems;
- Carries out COI database administration, monitors and troubleshoots third party application deployments for COI Services and Databases;
- Responsible for administration of Exchange servers;
- Assists implementation and management of Backup/Recovery Solutions;
- Coordinates and collaborates daily tasks with other CSU internal units, Service Lines and other technical organisations;
- Assists procedures, tools and techniques for monitoring and managing the performance of applications and provides reports as required;
- Assists with and implements assigned project work packages;
- Analyses and resolves/reports assigned level 1/1+ incident and problem tickets;
- Performs other duties as may be required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience;
- Current in-depth knowledge and practical work experience in IT infrastructure management and capacity management;
- Current in-depth knowledge and recent practical experience of mainstream hypervisors, Virtual Infrastructure, deploying and managing server virtualization technologies;
- Current in-depth knowledge and practical work experience in Windows Server, Active Directory, DHCP, Domain Naming, Group Policies and Desktop deployment;
- Demonstrated knowledge and experience on administration of Windows and/or LINUX (Oracle, RedHat) Operating Systems and Single Sign-On;
- Demonstrated knowledge and experience of Microsoft SQL Server and Oracle Database Management Software;
- Experience in server clustering technology, storage systems and backup systems;
- Experience in the operational business processes of Application Services;
- Server-side scripting (Microsoft PowerShell);
- Experience in in Web platforms and services;
- Demonstrable, excellent written and verbal communication skills;
- Working knowledge ITIL best practices.
Desirable:
- Practical experience as a Systems or Virtual Infrastructure Administrator in an international environment;
- Proven experience in the support of NATO Logistics COI Services;
- Practical experience in deploying/using/optimising mainstream Service Management Tools (such as; SCOM, SCCM and Oracle Enterprise manager);
- MCSA/E equivalent - (Microsoft AZ-800/801, DP-300, AZ-204, MD- 102);
- ITIL v4 Foundation and Intermediate;
- VMware Certified Professional.
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