#NC26ICT190598 - IT Transition and Assurance Manager
Deadline: August 31, 2026
Requester: NATO
Location: Braine L'Alleud, Belgium
Job type: Contractor
Start date: September, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
Portfolio, programme and project support:
- Provides administrative services to project boards, project assurance teams and quality review meetings;
- Uses recommended portfolio, programme and project control solutions for planning, scheduling and tracking;
- Sets up project files, compiles and distributes reports;
- Provides guidance on project management software, procedures, processes, tools and techniques.
Organisational capability development:
- Contributes to identifying new areas of capability improvement within the organisation which may be enhancements to skills, technology or processes;
- Develops and maintains a detailed knowledge of capability improvement approaches and techniques and selects appropriate approaches for the organisation;
- Carries out capability improvement assignments, such as maturity or performance assessments to identify strengths and weaknesses;
- Selects and prioritises improvement opportunities, generates buy-in and plans improvement activities justified by measurable organisational benefits;
- Offers support, guidance, advice and suggestions to help continual improvement activities.
Additional duties for this post:
- Assist in the creation of the Agency's Service Transition strategy, plans, and policies, ensuring alignment with business objectives and industry best practices;
- Provide Transition Planning and Support guidance to programme and/or projects;
- Ensuring that transition activities are planned and executed in a timely manner;
- Review and update project proposals for inclusion of Transition planning and support activities;
- Supports Senior Transition and Assurance Manager with developing strategies and templates for the implementation and evaluation of IT Transition Planning and Support;
- Deputise for Senior Management when required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest
to NCIA, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post; - Minimum of 2 years experience in Service Management within a medium-large organisation;
- Extensive experience in Service Transition Management across multiple industries;
- Demonstrated experience in providing advice on the application of relevant Service Management and Service Improvement techniques to various functions or processes;
- Demonstrated ability to manage time effectively and work under pressure while delivering high-quality outcomes in Transition and Assurance;
- Ability to evaluate risks and formulate corrective and improvement plans;
- Demonstrated ability to communicate clearly and professionally, both verbally and in writing, with strong briefing skills and the ability to report at a senior level;
- ITIL Certification;
- PRINCE2 Certification, or equivalent Project Management certification.
Desirable:
- Prior experience of working in an international environment, comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organisation, including ACO and ACT.
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