#NC26ICT189971-2 - Senior Technician (Information Systems AirC2)
Deadline: August 4, 2026
Requester: NATO
Location: Uedem, Germany
Job type: Contractor
Start date: September, 2026
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
Under the direction of Service Operations Branch Head, the incumbent will perform duties such as the following:
- Installs, operates and maintains assigned CORE Systems software, Databases and other Applications and ICT Platforms (IS) and stays abreast of latest developments in these areas;
- Supports the applications and data integrity and integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans;
- Maintains liaison with other CSU internal units, Service Lines and other technical organizations;
- Provides support related to local CIS Service provision during the execution phase;
- Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures;
- Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required;
- Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS);
- Assists with and implements assigned project work packages;
- Will participate in 24/7 duties when required;
- Performs other duties as may be required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
- Experience within the area of Systems Administration of complex computer systems;
- Experience and knowledge in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
- Experience with diagnosis of network problems and implementation of network changes and maintenance routines;
- Knowledge of LINUX.
- Relating and Networking - Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts;
- Adhering to Principles and Values - Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organizational and individual responsibility towards the community and the environment;
- Delivering Results and Meeting Customer Expectations - Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals;
- Adapting and Responding to Change - Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences;
- Achieving Personal Work Goals and Objectives - Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
Desirable:
- Knowledge of AIRcC2 systems;
- Prior experience of working in an international environment comprising both military and civilian elements;
- Knowledge of NATO responsibilities and organization, including ACO and ACT;
- Experience of working for an IT provider and understand the need to have excellence in delivery such as that which NCI Agency expects.
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