#NC26ICT189544 - Operational Readiness Validation Manager (FLAGCIS)
Deadline: June 25, 2026
Requester: NATO
Location: Northwood, United Kingdom
Job type: Contractor
Start date: August, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
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Coordinates overall system service delivery integration of the FLAGCIS (maritime deployable communication & information system modules);
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Conducts validation of system technical criteria during milestone phases to ensure the system is brought to a state of operational readiness;
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Modifies and communicates system integration timeline changes to key stakeholders;
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Supports each of the assigned technical leads for the system integration milestones with planning and execution of each event;
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Publishes a System Operational Readiness Status document for signature by CSU Commander (NCIA) and the Operational User (MARCOM HQ N6) in advance of the final Phase of Operational validation;
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Supports the coordination of infrastructure and CIS connectivity works to upgrade facilities for FLAGCIS;
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Monitor, records, and reports progress of validation of system technical criteria achievement, while recording observations and exceptions, proposing viable plan to achieve criteria;
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Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians;
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Assists in the production, validation, and refinement of system documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Bachelor's degree with a focus in Information Technologies or related discipline;
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Minimum 7 years of relevant hands-on experience in IT project management;
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Formal and current Project Management certification (PRINCE2, PMP, or equivalent);
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Formal and current ITIL Foundations certification;
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Expert knowledge of MSOffice suite is required.
Desirable:
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Master's degree in Computer Science, Information Technologies or related discipline;
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Experience in coordinating CIS operational readiness planning, execution, validation;
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Knowledge of Microsoft Server Technologies, including active Directory and Microsoft Exchange;
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Knowledge and experience in Virtualization Technologies, including VMWare;
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Knowledge and experience with military grade cryptographic Technologies;
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Knowledge of the SDE process, such as Ansible playbooks, is desirable;
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Knowledge and experience with Networking and digital communication service Technologies;
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Knowledge and experience with NATO Maritime software applications, including NIRIS, MCCIS, ICC, EDMS, JCHAT, NCOP, and ARCGIS is highly desirable;
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Ability to write clear and concise technical documentation and user guides is required;
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Effective oral and written communication skills in English are essential;
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Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
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