#NC26ICT187212 - Senior Technician (Information Systems AirC2)
Deadline: May 5, 2026
Requester: NATO
Location: Uedem, Germany
Job type: Contractor
Start date: June, 2026
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
- Installs, operates and maintains assigned CORE Systems software, Databases and other Applications and ICT Platforms (IS) and stays abreast of latest developments in these areas;
- Supports the applications and data integrity and integrity of assigned ICT Platforms (IS), supports IT Service Continuity Management (ITSCM), Business Continuity and Disaster Recovery Plans;
- Maintains liaison with other CSU internal units, Service Lines and other technical organizations;
- Provides support related to local CIS Service provision during the execution phase;
- Documents the design and configuration of assigned applications and ICT Platforms (IS) and the required operating procedures;
- Implements procedures, tools and techniques for monitoring and managing the performance of applications and ICT Platforms (IS) and provides reports as required;
- Monitors and reports on the capacity of the assigned applications and ICT Platforms (IS);
- Assists with and implements assigned project work packages;
- Will participate in 24/7 duties when required;
- Performs other duties as may be required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Higher vocational training in a relevant discipline with 2 years post-related experience or a secondary educational qualification with 4 years post-related experience;
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Experience within the area of Systems Administration of complex computer systems;
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Experience and knowledge in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
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Experience with diagnosis of network problems and implementation of network changes and maintenance routines;
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Knowledge of LINUX;
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Knowledge of AIRcC2 systems;
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Prior experience of working in an international environment comprising both military and civilian elements;
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Knowledge of NATO responsibilities and organization, including ACO and ACT;
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Experience of working for an IT provider and understand the need to have excellence in delivery such as that which NCI Agency expects;
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Relating and Networking;
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Easily establishes good relationships with customers and staff; relates well to people at all levels; builds wide and effective networks of contacts;
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Adhering to Principles and Values;
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Upholds ethics and values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages organizational and individual responsibility towards the community and the environment;
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Delivering Results and Meeting Customer Expectations;
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Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals;
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Adapting and Responding to Change;
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Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences;
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Achieving Personal Work Goals and Objectives;
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Accepts and tackles demanding goals with enthusiasm; works hard and puts in longer hours when it is necessary; seeks progression to roles of increased responsibility and influence; identifies own development needs and makes use of developmental or training opportunities.
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