Higher vocational diploma in IT;

Minimum 3 years of relevant hands-on experience in enterprise infrastructure administration;

Practical experience in VMware virtualization technology is required, including VCSA configuration, ESX upgrades, and bare metal deployment;

Ability to deploy on short notice to address equipment failures in virtualized mission-critical systems;

Experience in deploying signed certificates is necessary;

Familiarity with configuring iSCSI targets for virtualized environments is required;

Knowledge and experience in Microsoft Server Technologies, including Active Directory and Microsoft Exchange, are essential;

Understanding of the ITIL IT service management model is necessary;

Knowledge of incident and problem management processes is important, along with relevant experience;

Ability to write technical documentation and user guides is required;

Effective oral and written communication skills are essential;

Knowledge of the SDE process, such as Ansible playbooks, is desirable;

Strong problem-solving skills are required, utilizing logical methods to address complex issues and exploring all potential sources for solutions, while being able to identify hidden problems and think beyond initial answers;

Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect;

Bachelor's degree in Computer Science, Information Technology or related discipline;

Postgraduate technical training in enterprise infrastructure;

Military / operational CIS;

VMware Certified Professional (VCP) certification;

Microsoft infrastructure certification (e.g., Windows Server or Identity);

ITIL Foundation certification.