#NC26ICT0009 - Systems Engineer - Closed
Deadline: October 14, 2026
Requester: NATO
Location: Brussels, Belgium
Job type: Contractor
Start date: January, 2027
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
- Under the supervision of the BSU Chief, the System Technician provides 2nd level support for complex technical issues related to the BICES NATO HQ Element server platforms and associated applications and services;
- The incumbent contributes to daily Incident and Problem Management processes by performing recovery, troubleshooting, maintenance, and resolution activities;
- They support the design, documentation, testing and implementation of assigned projects throughout the Service Transition lifecycle;
- The Systems Technician also assists in investigating potential security vulnerabilities, conducts in-depth analyses, and provides recommendations to mitigate software and server security risks. Work is performed in a secure facility where slightly undesirable conditions may apply;
- The risk of injury is categorised as: Light Risk of Injury.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
The incumbent must:
- Possess a higher secondary education with at least 3 years post related experience and at least 1 year post-related experience as a Systems Administrator or technician in Microsoft and/or LINUX environments;
- Possess at least 1 year of experience in maintaining SQL Databases;
- Possess at least 1 year of experience in assessing and solving technical issues in a troubleshooting environment and under time pressure constraints;
- Possess at least 1 year of experience in the installation and maintenance of system software such as operating systems, data management products, office automation products and other utility software;
- Have knowledge of virtual server and storage technologies;
- Be able to prepare and maintain documentation of a technical nature (e.g. configuration guides, diagrams, training and Standard Operating Procedures (SOPs);
- Must be willing and able to undertake operational deployments and/or travel duty assignments both within and beyond NATO boundaries;
- Be willing to work outside of regular office hours;
- Possess level V (Advanced) of the English language.
Desirable:
- Experience in software configuration management;
- Familiarity with ISO 9000;
- Experience in Military and Coalition Operations;
- Knowledge of software development with experience in writing code/scripts and WEB design;
- Certification in IT industry/service provider standards, (e.g. ITIL);
- Certification in Microsoft Server (2019 and beyond), Windows (10 and beyond) and virtualization (e.g. VMware);
- Knowledge of NATO and national IT security policies;
- Experience with the installation, configuration and maintenance of network based systems in accordance with NATO, BICES and/or national security regulations.
This position is now closed.
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