#NC26ADSSHAPE0027 - Provision of Legal Advisors Worktop Functional Area System (LAWFAS) paralegal, administrative and technical support services to SHAPE. - Closed
Deadline: May 12, 2026
Requester: NATO
Location: Mons, Belgium
Job type: Contractor
Start date: September, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
LAWFAS paralegal & administrative support services:
- Consolidate and publish information on LAWFAS:
- Define publishing workflows;
- Upload and collect missing/new documents;
- Review of uploaded documents;
- Complete metadata;
- Publish reviewed documents to authorized users.
- Curate information in the LAWFAS platform consistent with organizational policies and procedures for records and knowledge management and best practices;
- Provide document search and related legal research support services to OLA and other authorized LAWFAS users using LAWFAS and other databases, repositories, procedures, and forms made available pursuant to paragraph 9, above;
- Provide subject matter expert advice to guide LAWFAS development including functional implementation, data configuration management, database usability, data migration, and problem correction;
- Capture user requirements and produce use cases to guide LAWFAS functional enhancements;
- Provide of subject matter expert technical support in the event of LAWFAS project meetings, including with LAWFAS demonstration or multimedia tools;
- Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepare technical, functional, and user documentation;
- Prepare test scenarios for formal testing of LAWFAS developments;
- Archive OLA letters, agreements, and other key documents. Maintain and enforce agreed data standards and data management practices. Explore other available legal data bases for the collection and update of LAWFAS documents and OLA archives;
- Provide help desk assistance to LAWFAS users;
- Develop LAWFAS data import and export services, and prepare required reports;
- Develop and maintain reference data, templates, business rules, and workflows to meet knowledge management and information life cycle requirements;
- Develop technical solutions in liaison with appropriate NATO Communications and Information Agency (NCIA) staff;
- Develop LAWFAS sites to facilitate access to SHAPE and HQ SACT Central Repositories of International Agreements records and archives with appropriate access controls;
- Develop and prepare statistical analyses of LAWFAS data, as required;
- Assist in the preparation and development of protocol and conference related activities for LAWFAS-related NATO legal community collaboration forums;
- Create and maintain LAWFAS knowledge management resources in support of OLA newcomers, hand over take over files, legal offices SOPs, and OLA events as instructed;
- Provide LAWFAS user training;
- Perform other related paralegal and administrative support of OLA collaborative platforms and processes.
LAWFAS technical & administrator services:
- Update and explore technical and organizational solutions for securing and assuring the data in LAWFAS;
- Administer the LAWFAS platform through creation of new accounts, reset of expired passwords, and providing training and assistance to users;
- Manage the process for publishing information using the LAWFAS platform:
- Define publishing workflows;
- Upload and collect missing/new documents;
- Review uploaded documents;
- Complete metadata;
- Publish curated documents to authorized users.
- Develop templates and processes to implement data standards for LAWFAS records;
- Develop collaboration workflows and/or workspaces for ACO OLA and other NATO entities. Prepares technical, functional and user documentation;
- Analyse and continually improve the usability of the LAWFAS platform;
- Archiving:
- Apply the NATO Information Management Policy (NIMP);
- Contribute technical expertise to inform potential revision of the NIMP;
- Define archiving workflows and processes;
- Develop processes and technical solutions to manage and archive currently nondigitalized records.
- Provide SME advice for the management and validation of the operational software requirements for the LAWFAS tool, such as data configuration management, database operation, data migration, and problem correction;
- Provide LAWFAS SME tools Help Desk assistance to LAWFAS’ users;
- Conduct user requirements capture and use case production for the LAWFAS functional enhancements by the software technician. Investigate and identify technical solutions in liaison with the NCIA;
- Perform general IT / CIS support for the ACO OLA in liaison with the NCIA;
- Develop workflows and workspaces to facilitate legal office collaboration with other NATO entities;
- Support LAWFAS-related conferences and meetings, providing protocol support when required;
- Provide LAWFAS user training;
- Coordinate with the SHAPE Reprographics Section in support of the above;
- Perform other related technical and administrator duties as required in support of OLA, within the general scope of LAWFAS technical and administrative support services.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
Resource A - LAWFAS paralegal & administrative support services:
- Competency in records and knowledge management and document library curation demonstrated through relevant experience or training;
- One year of experience in the last three (3) years in supporting a common document repository and collaborative tool and platform comparable to LAWFAS as described above;
- Practical experience in the design, development, implementation, testing and maintenance of a document repository, knowledge management system, or records management system integrating new policies, processes, technology and organization.
Desirable:
- Experience working in or with NATO;
- Professional knowledge of French language (STANAG 6001);
- Experience or training in databases.
Resource B - LAWFAS Technical & administrative support services:
- Knowledge of Information Computer Technology (ICT), with five years’ ICT experience in a comparable professional setting;
- Practical experience in the design, development, implementation, testing and maintenance of a common document repository and collaborative tool and platform integrating new policies, processes, technology and organization;
- One year experience in the last three (3) years in managing a platform comparable to LAWFAS as described above;
- Experience in functional support in the form of investigating and resolving problems, documenting solutions and implementing continual improvement processes.
Desirable:
- Experience working in or with NATO;
- Experience assisting users to use a platform comparable to LAWFAS as described above.
Essential Personal Qualifications Common to Resource A and Resource B (minimum requirement):
- Experience demonstrating the ability to perform assigned tasks without immediate direct supervision;
- Language. Work will be conducted in English, both oral and written. The Resources must possess a high level of English equivalent to or higher than the NATO Standardised Level Profile 3, 3, 3, 3 (Listening, Speaking, Reading and Writing) set in NATO STANAG 6001 (B2, B2, B2, B2 using CEF).
Desirable personal qualification common to Resource A and Resource B:
- Capable of working harmoniously and tactfully in a multi-national, multi-cultural environment;
- Capable of working effectively, providing structured and organised skills;
- Good communications skills;
- Capable of working independently;
- Capable of effectively liaising with military and civilian senior management personnel;
- Professional knowledge of French language (STANAG 6001).
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