Knowledge management:

• Maintains a knowledge management database;
• Contributes to the definition of policies, standards, and guidelines for knowledge management;
• Maintains and implements information handling procedures;
• Leverages knowledge of a specialism to capture and classify content, taking expert advice when required.

Learning coordinator:

• Acts as learning coordinator within the OE;
• Books and organises learning activities within the OE;
• Updates and controls training records, including attainment of certificates and accreditations.

Business administration:

• Assists the team/manager in ensuring they have the information needed to support ongoing team processes;
• Assists in planning for meetings;
• Sets up and provides detailed guidance on software, procedures, processes, tools and techniques for administration and workplace productivity;
• Liaises and organises across functions;
• Updates and maintains office policies and procedures.

E-Mail Software:

• Selects appropriate e-mail functions such as in-box, mail sent, drafts, trash, etc., to retrieve and store mail;
• Follows proper procedures and conventions to retrieve, create, send and store mail in accordance with organizational regulations;
• Explains the use of features including address books, distribution lists, and bulletin boards.

Office Administration:

• Manages in-processing and out-processing procedures for arriving and departing personnel;
• Assists in developing administrative process flow to and from other functions and departments (Task Tracker – TT+);
• Coordinates preparation and distribution of standard reports (e.g. status or activity);
• Processes and documents requirements for equipment or staff requisitions;
• Performs all aspects of administrative support for a location or a department.