#NC25SA174699 - CIS Technician - Closed
Deadline: January 22, 2025
Requester: NATO
Location: Brunssum, the Netherlands
Job type: Contractor
Start date: March 10, 2025
Security clearance: NATO Secret
SCOPE OF WORK / DUTIES / ROLES
- Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation;
- Install and configure for use, COTS software on networked and standalone workstations;
- Install and configure client software on workstations;
- Configure upon request local client software and configure special peripheral devices;
- Create, maintain and troubleshoot user access issues for static and mobile devices;
- Work with Active Directory management tools to administrate user and computer objects;
- Execute support requests, work orders and other tasks;
- Contribute to IT Security compliance and remediation;
- Contribute to incident, change, configuration and asset management processes through ITSM toolkit;
- Use automated processes for deployment of desktop/laptop and standalone.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- The candidate must have a currently active NATO SECRET security clearance;
- Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional;
- Proven Experience in troubleshooting user access, permissions and profiles;
- Proven Experience working with Microsoft System Centre Configuration Manager or any other tool for automated desktop deployment;
- Proven Experience working with Active Directory Objects, user accounts and permissions;
- 3 years + experience working in a ICT CIS environment;
- 3 years + experience supporting IT users, desktop hardware and software;
- 3 years + experience working in an IT administration role;
- Knowledge of the capabilities and deployment of Personal Computers (PC);
- Knowledge of current operating systems and office automation software;
- Experience of working with an ITSM Ticketing tool such as BMC Remedy;
- Experience of working with Microsoft word and Excel.
This position is now closed.
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