#NC25OTR179823 - IKM Assistant - Closed
Deadline: May 8, 2025
Requester: NATO
Location: The Hague, Netherlands
Job type: Contractor
Start date: June, 2025
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
Under the supervision of JISRC RPMO the contractor will perform the following tasks:
- Propose a SharePoint design to record JISRC expected information;
- Retrieve expected information from Information holders;
- Implement expected information for JISRC staff and internal stakeholders on NR SharePoint;
- Implement expected information for external stakeholders on N$ SharePoint;
- Propose a process to maintain IKM information (including a RACI table, IKM standards, required metadata, and process to incorporate lessons learned);
- Develop a training for JISRC staff;
- Develop a flyer for External Customers;
- Propose and implement KPIs to assess the benefit (e.g. number likes, number of access to a document/information, staff survey);
- Provide KPIs.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
Technical Qualifications:
- Must demonstrate expert knowledge in SharePoint (SharePoint sites Design and Development, SharePoint Permissions Management, SharePoint Workflows, SharePoint Document Management, SharePoint Content Management);
- Must demonstrate expert knowledge in IKM and Information Management;
- Must demonstrate knowledge in Business and Data Analytics (Data Analysis, KPIs and Metrics, Reporting, Surveys and Feedback Tools);
- Experience in User Experience (UX) and Design (Designing SharePoint interfaces that are intuitive and user-friendly.)
Professional Qualifications:
- 3 years experience in IKM, SharePoint, Data Analytics, User Experience (UX) and Design;
- Valid security clearance at minimum NATO SECRET level;
- Must have excellent spoken and written English communication and presentation skills, as demonstrated by recent experience (within the past 5 years);
- Must demonstrate the ability and self-motivation to work on his/her own but must also work well within groups as part of a team;
- Must demonstrate an ability and keen sense for problem-solving;
- Motivated, good communication skills, team player.
This position is now closed.
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