• Follows standard approaches and established design patterns to create new designs for simple systems or system components;
• Identifies and resolves minor design issues;
• Identifies alternative design options and seeks guidance when deviating from established design patterns.

Network design:

• Specifies the technical configurations and components required for a small network or a network segment in a more complex infrastructure;
• Follows organisational architectures and standards. Systems integration and build;
• Defines the software modules needed for an integration build and produces a build definition for each generation of the software;
• Accepts completed software modules, ensuring that they meet defined criteria;
• Produces software builds from software source code for loading onto target hardware;
• Configures the hardware and software environment as required by the system being integrated;
• Produces integration test specifications, conducts tests and records and reports on outcomes;
• Diagnoses faults and records and reports on the results of tests;
• Produces system integration reports.

Network support:

• Maintains the network support process and checks that all requests for support are dealt with according to agreed procedures;
• Ensures network configurations are applied to meet operational requirements in line with agreed procedures;
• Uses network management software and tools to investigate and diagnose network problems, collect performance statistics and create reports.

Additional duties for this post:

• Network Design & Implementation – Plan, configure, and deploy routing protocols (e.g., OSPF, BGP, IS-IS);
• LA/WAN Optimization – Optimize routing tables and traffic flow for performance and redundancy;
• Troubleshooting & Support – Diagnose and resolve routing issues, including latency, congestion, and failures;
• Security & Compliance – Implement route filtering, prefix lists, and security policies to prevent unauthorized access;
• Capacity Planning – Monitor network usage and plan for scalability and growth;
• Documentation & Reporting – Maintain network diagrams, change logs, and incident reports;
• Collaboration – Work with other teams (e.g., security, data centre, cloud) to ensure seamless connectivity;
• Software & Firmware Management – Upgrade and patch routers to maintain security and stability;
• Testing & Lab Work – Conduct network simulations and testing before deploying changes;
• On-Call Support – Be available on a rotating basis for after-hours network incidents and escalations. Enterprise Security Operations Center Rotation – Take assigned shifts in the ESOC to monitor and manage network operations in real-time.