Project Manager Support:

• Assist the PM during the Project Implementation stages;
• Co-ordinate and fulfill the Service support activities necessary to assist the PM in the meetings, take notes and minutes as required;
• Maintain a project documentation library ensuring strict version control and naming conventions are adhered to;
• Liaison between the PM and the BSM, CPMO, P3SM Teams as well as any third party suppliers;
• Assist with the creation of advice, training, reference materials, and other guidance relating to projects;
• Assist in compiling, maintaining and updating project plans, resource plans, risks and issues registers, as well as regular Project Status Reports;
• Manage and co-ordinate all access security forms and equipment forms required for any project personnel to access NATO sites;
• Manage and co-ordinate all ICT requests and tickets for project personnel.

Reporting:

• Generate Excel reports from EBA or from ServiceNow;
• Run PR-PO reports in EBA as per PM requests;
• Preparation of Monthly EPHRs (Electronic Project Health Report) known as PSR in SNOW.

EBA:

• Create and follow up PRs in EBA under the direction of the PM;
• Perform the necessary maintenance for PRs to determine if the associated PO has been created and applied as required;
• Create receipts in EBA for hardware, software and services as required under the direction of the PM;
• Liaise with the Acquisition/ECAM/Warehouse stakeholders for receiving hardware and software licenses.

ServiceNow:

• Perform “Quality Checks” on the ServiceNow Plans, using a predefined Quality Checklist:
• Load resources in ServiceNow as per PM request:
• Run monthly checks in Work Package financials and present to the PM for assessment:
• Ensure project plans / schedules are up to date when receiving funds and update if necessary:
• Under direction of the PM, create and maintain project plans in ServiceNow:
• Maintain the Risk and Issues logs.