#NC25MEC184940 - Business Communication & Change Manager (outsourcing) - Closed
Deadline: December 16, 2025
Requester: NATO
Location: The Hague, Netherlands
Job type: Contractor
Start date: February, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
Change Strategy & Planning:
- Develop and execute change management strategies for outsourcing transitions;
- Conduct impact assessments and stakeholder analyses to identify risks and readiness gaps;
- Align change plans with business goals, CPO policies, and legal requirements.
Communication Leadership:
- Design and deliver clear, consistent, and timely communication plans tailored to diverse audiences;
- Craft messaging for leadership updates, employee briefings, FAQs, and external partner communications;
- Manage communication channels (email, intranet, town halls, etc.) to ensure transparency and trust.
Stakeholder Engagement:
- Partner with CPO, Legal, IT, and Operations to coordinate change activities;
- Facilitate workshops, feedback sessions, and training to support adoption and morale;
- Act as a trusted advisor to senior leaders on communication tone, timing, and strategy.
Monitoring & Reporting:
- Track change adoption metrics and communication effectiveness;
- Adjust strategies based on feedback, pulse surveys, and business outcomes;
- Provide regular updates to leadership on progress, risks, and mitigation plans.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
-
Bachelor's or Master's degree in Communications, Business, HR, or related field;
-
5+ years in change management and business communication, transformation, preferably in outsourcing or shared services environments;
-
Strong understanding of change management methodologies (e.g., ADKAR, Prosci, Kotter's 8-Step Change Model);
-
Excellent communication, leadership, and interpersonal skills;
-
Experience and ability to influence and engage stakeholders at all levels of the organization.
This position is now closed.
We regularly add new positions. We suggest exploring other available opportunities and staying updated by following our LinkedIn page.
If you don’t find any suitable opportunities, you can send us your CV, as an open application. However, we will not submit you to any vacancies without your written consent.