#NC25ICT186538 - IKM Assistant and Admin Support - Closed
Deadline: March 16, 2026
Requester: NATO
Location: The Hague, Netherlands
Job type: Contractor
Start date: April, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- Knowledge Management System Administration - Maintain and update internal knowledge repositories (e.g., SharePoint, document management systems), ensuring information is accurate, organized, and accessible;
- Update/enhance CQO SharePoint portals, working with various stakeholders to retrieve expected information and implement/deliver desired outcomes;
- Administrative Coordination and Support - Provide general administrative support including scheduling meetings, preparing agendas, taking minutes, and tracking action items;
- Training & User Support - Provide guidance and basic training to staff on knowledge management tools and administrative systems;
- Continuous Improvement Support - Identify gaps in information flow and recommend improvements to systems, processes, and collaboration practices;
- Document Control & Records Management - Develop, implement, and monitor document filing systems (both digital and physical where required), including CQO CIS assets inventory, ensuring compliance with organizational and data protection policies;
- Information Organization & Archiving - Classify, tag, and archive documents according to established taxonomies and retention schedules;
- Internal Communications Support - Support preparation of newsletters, internal updates, presentations, and briefing materials;
- Quality Assurance & Compliance Monitoring - Ensure documentation and records meet internal standards and regulatory requirements;
- Perform other duties as may be required.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Must demonstrate advanced knowledge and experience with IKM and Information Management;
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Must demonstrate advanced knowledge in SharePoint (SharePoint sites Design and Development, SharePoint Permissions Management, SharePoint Workflows, SharePoint Document Management, SharePoint Content Management);
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Advanced knowledge of MS-Office Package;
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Must demonstrate good knowledge and Experience in Designing SharePoint portals that are intuitive and user-friendly, to support effective collaboration;
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3 years of experience in IKM and SharePoint;
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Valid security clearance at minimum NATO SECRET level;
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Must have excellent spoken and written English communication and presentation skills, demonstrated by recent experience (within the past 5 years);
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Must demonstrate ability and self-motivation to work both on her/his own and within groups, as part of a team;
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Must demonstrate attention to details, together with ability and keen sense for problem-solving;
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At least 3 years of experience working in a similar role and organisation;
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Customer focused and detail oriented.
This position is now closed.
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