#NC25ICT181565 - FINS Support_DEV1 - Closed
Deadline: September 4, 2025
Requester: NATO
Location: Mons, Belgium
Start date: October, 2025
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
System administration, monitoring and reporting:
- Install, configure, update Linux operating systems;
- Manage user accounts, permissions and security;
- Configure network service (DNS, DHCP, NFS, SSH);
- Proactively review logs and alerts to identify any technical issues, errors, or failures in the monitoring process;
- Produce and distribute reports related to system health, monitoring activities, and compliance status (e.g., audit logs, system performance metrics);
- Daily: Verify the system is healthy (Check CPU, memory, disk usage, etc.), if not resolve the issues to make system up and running;
- Daily: Review logs for errors or anomalies;
- Daily: Respond quickly to outages or system alerts;
- Daily: Check ITSM and take an action for requests, changes and incidents.
System Documentation:
- Document configuration and changes: Keep up-to-date documentation of all configurations, integration steps, troubleshooting procedures, and system maintenance tasks;
- Maintain an inventory: Keep track of all integrated identity sources, IAM systems, and external tools;
- Weekly: Do the maintenance (Schedule and apply updates, check system resources, etc.);
- Weekly: Periodically test backup restores to ensure data integrity;
- Weekly: Identify and resolve performance bottlenecks or capacity issues;
Automation and Scripting:
- Improve system efficiency: Identify areas where automation could reduce manual intervention and improve operational efficiency;
- Monthly: Analyse trends in resource usage and plan for upgrades;
- Monthly: Ensure service levels are met; report to stakeholders;
- Monthly: Verify and update hardware/software inventory.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Bachelor's degree in Computer Science, Information Technology, or related field or at least 6 years of experience;
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3+ years of relevant experience in IT security, with a focus on System Administration, Security Tools Management in large organisations.
Relevant and proven experience acquired during the 3+ years time:
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Linux Systems administration(Install/configure/maintain Linux based servers, apply system updates/patches, monitor system performance/logs, manage users/permissions/settings of the platform);
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Docker management (maintain Docker containers, troubleshoot Docker based applications and volumes);
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Strong understanding of security best practices;
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IP switching and routing, experience in network troubleshooting;
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Virtual Infrastructure understanding based on VMWare technologies;
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Good engineering skills including programming and/or scripting knowledge (python, shell scripting, PowerShell);
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Demonstrable experience of analysing and interpreting logs in order to diagnose faults and spot abnormal behaviours;
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Experience in Proxy management (Configure/maintain proxy, implement routing rules/access control).
In addition, the tool manager should have a good understanding of:
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NATO organization and its IT infrastructure;
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Service Management, monitoring and reporting tools, such as Solarwinds;
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ITIL Service Management;
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System instrumentation solutions such as Ansible;
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Certifications such as CISSP, CISM, or CISA, or equivalent;
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An international environment comprising both military and civilian elements.
This position is now closed.
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