#NC25ICT180761 - DCIS Technician (Webhosting) - Closed
Deadline: July 14, 2025
Requester: NATO
Location: Mons, Belgium
Start date: August, 2025
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
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Supporting and maintaining core infrastructure services (including SharePoint, Active Directory, DNS, ADFS, etc.) across deployed environments;
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Assist with the deployment of new system baselines based on internal configuration and change control processes;
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Monitor performance and health of critical services, identifying issues before they impact users;
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Perform troubleshooting and maintenance for assigned infrastructure systems;
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Apply and validating security hardening policies (GPOs, baselines, patching) in coordination with the cybersecurity team;
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Collaborate with the centralized IT Service Desk for incident response, problem management, and change implementation;
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Document updates to system security settings, configuration changes, and procedures in clear, structured formats;
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Ensure that any task-related technical documentation is delivered in electronic format to meet agency compliance;
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Occasionally traveling to supported sites as part of on-site deployment, upgrade, or troubleshooting assignments.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Experience in managing core IT services (e.g. SharePoint, AD, DNS) in medium to large environments;
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Foundational or working knowledge of Microsoft SharePoint and ADFS (Active Directory Federation Services);
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Good understanding of DNS architecture and domain name resolution in enterprise environments;
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Hands-on experience or clear understanding of Active Directory administration, including users, groups, and organizational units;
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Familiarity with Microsoft Windows Server environments, including system configuration, patching, and basic security controls;
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Ability to create, troubleshoot, and apply Group Policy Objects (GPOs);
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Exposure to endpoint security tools such as McAfee ePolicy Orchestrator;
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Ability to provide Level 2/3 infrastructure support, including escalated troubleshooting, system monitoring and technical documentation;
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Strong communication skills and the ability to work well within a team;
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Eagerness to learn, adapt, and contribute to a secure, high-performing IT environment;
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Familiarity with Windows Update Services, system patching strategies;
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Knowledge of virtualization tools such as VMware vSphere, VSAN, or Hyper-V;
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Understanding of server hardware (e.g., HP Blade servers, storage arrays) and networking fundamentals;
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Exposure to deployment tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot;
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Basic knowledge of network protocols (TCP/IP, DHCP, DNS, etc.) and how infrastructure components interact.
This position is now closed.
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