#NC25ICT180565 - Senior Technician (System Administrator) - Closed

DEADLINE: allied4eu June 26, 2025

#NC25ICT180565 - Senior Technician (System Administrator) - Closed

Deadline: June 26, 2025

Requester: NATO

Location: Norfolk, United States of America

Start date: August, 2025

Security clearance: NATO SECRET

SCOPE OF WORK / DUTIES / ROLES

Systems design:

Follows standard approaches and established design patterns to create new designs for simple systems or system components;
Identifies and resolves minor design issues;
Identifies alternative design options and seeks guidance when deviating from established design patterns.

Systems integration and build:

Defines the software modules needed for an integration build and produces a build definition for each generation of the software;
Accepts completed software modules, ensuring that they meet defined criteria;
Produces software builds from software source code for loading onto target hardware;
Configures the hardware and software environment as required by the system being integrated;
Produces integration test specifications, conducts tests and records and reports on outcomes;
Diagnoses faults and records and reports on the results of tests;
Produces system integration reports.

IT infrastructure:

Provisions/installs, configures and maintains infrastructure services and components;
Monitors, measures and reports on infrastructure load, performance and security events;
Identifies operational issues and contributes to their resolution;
Carries out agreed operational procedures, including backup/restore, using supplied infrastructure tools and scripts;
Carries out agreed system software maintenance tasks;
Automates routine system administration tasks to specifications using standard tools and basic scripting

Storage management:

Performs regular high-performance, scalable backups and restores on a schedule and tracks offsite storage;
Implements documented configurations for allocation of storage, installation and maintenance of secure storage systems using the agreed operational procedures;
Identifies operational problems and contributes to their resolution;
Uses standard management and reporting tools to collect and report on storage utilisation, performance and backup statistics;
Provide assistance with fault resolution and document actions in accordance with Incident Management procedures;
Develop and maintain Standard Operating Procedures for routine system administration duties;
Provide status updates for assigned requests using ITSM Service Desk Software;
Follows-up with users on completed requests prior to closing;
Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements;
Can support physical task requirements with the ability to lift up to 25 lbs;
Performs other duties as required.

REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE

Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience;
At least 2 years' experience in the implementing, and managing the underlying technology, software and hardware components that ensure the smooth functioning of servers, storage systems, data centers, and cloud services;
System Administration on a large computer network;
Windows & Linux Operating Systems;
Active Directory & Group Policy Management;
Virtualization of servers and desktops;
Storage Area Networks (SANs);
Data Backup systems;
Use of scripting to automate tasks;
Large scale system management tools, such as MCM (Microsoft Configuration Manager);
ITL Foundation;
VMware vSphere;
Microsoft Windows Operating Systems;
Linux Operating Systems;
University Bachelor's degree in a CIS related subject;
Active certifications covering CIS related topics from recognized;
Accredited organizations;
Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications;
ITIL certification and experience in applying ITIL Change Management and/or Service Asset and Configuration Management processes;
Prior experience of working in an international environment comprising both military and civilian elements;
NetApp SAN Storage;
Microsoft Configuration Manager;
Veeam Backup and Replication.

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