• Organises knowledge assets and oversees the life cycle of identifying, capturing, classifying, storing, and maintaining assets;
• Facilitates sharing, collaboration and communication of knowledge;
• Implements specific knowledge management initiatives;
• Monitors the use and impact of knowledge;
• Interrogates existing knowledge content to identify issues, risks, and opportunities.

Business administration:

• Manages the delivery of business administration services;
• Manages time and diary for individual senior managers and leadership teams;
• Filters and prioritises meeting requests;
• Handles sensitive, confidential information;
• Ensures managers have the information and resources needed to support ongoing processes and changes in processes.

Desktop Tools:

• Consults others on the use and interconnectivity of the tools;
• Applies advanced features and functions of all key office products;
• Participates in evaluation of new office support tools;
• Determines which office products can interact and how to share data;
• Diagnoses common software problems and works on the resolution;
• Works with all kinds of office support software to finish complex tasks.

Office Administration:

• Assists in developing administrative process flow to and from other functions and departments;
• Coordinates preparation and distribution of standard reports (e.g. status or activity);
• Processes and documents requirements for equipment or staff requisitions;
• Manages current equipment service agreements and support services;
• Develops and maintains physical and electronic filing systems;
• Performs all aspects of administrative support for a location or a department;
• Establish and maintain communication channels with stakeholders.