#NC25ADS180034 - Provide SharePoint support to Ballistic Missile Defence (BMD) Programme - Closed
Deadline: May 25, 2025
Requester: NATO
Location: Offsite
Start date: July, 2025
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
Design, develop and document BMD SharePoint Portal custom solutions for the BMD Programme Office:
- The incumbent will be part of the BMD IKM team and will provide SharePoint solutions based on BMD requirements;
- The incumbent must be able to collect inputs and design solutions according to NCIA IKM guidelines. Existing and New solutions will be extensively detailed in the governance document that will be produced as part of this deliverable.
Provide technical support for SharePoint users:
- The incumbent will analyse SharePoint usage and activity and troubleshoot technical issues encountered by the BMD SharePoint users and preform in-depth analysis of the most frequent issues;
- The incumbent shall also research and evaluate new applications of information technology to improve information management processes and make recommendations for their deployment.
Collaborate with NCIA IKDM and other developers and develop a communication plan to ensure alignment and clear communication of IKDM policies and practices with BMD staff:
- The incumbent will attend regular meetings with NCIA IKM team and other SharePoint developers and report to the BMD IKM Team on possible issues or changes which can affect the BMD SharePoint portal. They will design a communication plan that allows the information gathered to flow efficiently and in a timely manner to BMD Staff.
Develop guidance, training materials and conduct training sessions:
- The incumbent will provide internal training and consulting on IKDM concepts and methodologies and custom collaboration tools with the aim of facilitating knowledge transfer to the BMD Team.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
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Recent experience in application development for business intelligence tools, collaboration portals and database management systems;
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Experience and knowledge in using standards and best practices focusing on information management techniques;
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Knowledge of current concepts and technologies to support information and data management focusing on coordination and control of documentation;
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Familiarity with current and emergent network, client and server platforms such as virtualized infrastructure, storage and management platforms, and their specific uses and limitations;
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Knowledge of Incident and Problem Management processes and experience;
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Experience in frontend development, configuration and customisation of Microsoft SharePoint 2013 and 2019;
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Extensive experience in customizing Sharepoint sites, pages and layouts and forms utilising SharePoint Framework (SPFx), HTML5, CSS3, Javascript and Typescript or third party forms designer tools such as Infopath;
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Advanced knowledge and experience in Workflow automation tools such as SharePoint, K2, Nintex;
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Experience using SharePoint 3 rd party tools such as Sharegate, Metalogix and DocAve;
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Strong ability to collaborate with stakeholders including business users to gather and translate requirements into functional solutions;
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Experience in supporting SharePoint migration projects, including the transition of legacy customisations to newer versions;
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Candidate must have the nationality of one of the NATO nations;
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Excellent command of spoken and written English;
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All staff to be employed on the contract must hold a NATO SECRET Security Clearance.
Desirable:
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Prior experience of working in an international environment comprising both military and civilian elements;
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Knowledge of NATO responsibilities and organization, including ACO and ACT;
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NOTE: Most of the work of the NCIA is conducted in the English language.
This position is now closed.
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