#NC26CEC0003 - Voice and VTC Technician - Closed
Deadline: October 14, 2026
Requester: NATO
Location: Brussels, Belgium
Job type: Contractor
Start date: January, 2027
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
- Under the supervision of the BSU Chief, the incumbent’s primary role is to provide 2nd level support for complex technical resolutions in the area of Voice, Video and Teleconferencing IP related services and associated components;
- S/He provides support to the design, documentation, testing and implementation of projects, to include all stages of service transition processes;
- S/He is responsible for problem management processes by performing recovery, troubleshooting, maintenance and operational activities associated with secure Voice, Video, and Video Teleconferencing (VTC) over IP (V3oIP) services;
- S/He contributes to the investigation of possible security vulnerabilities, by performing in-depth analyses and
provides reports to the Security Operations branch with recommended actions for the elimination, removal and/or mitigation of CIS security risks; - The incumbent may be required to undertake operational deployments and/or travel duty assignments both within and beyond NATO's boundaries;
- The work is performed in a typical Secure Facility environment where slightly undesirable conditions may apply. The risk of injury is categorized as: Light Risk of Injury.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
The incumbent must:
- Possess higher secondary education with at least 3 years post related experience and possess at least 1 year post-related experience working in secure collaborative services;
- Possess at least 1 year of experience in maintaining, operating, and supporting daily Secure V3oIP;
- Possess at least 1 year of experience in assessing and solving technical issues in a troubleshooting environment, under pressure and with time constraints;
- Possess at least 1 year of experience in Wide Area Network (WAN) communications, router/switched based networks and routing protocols, with specific expertise on Session Initiation Protocol (SIP) trunking, creating, maintaining, and troubleshooting;
- Be able to prepare and maintain documentation, of a technical nature (e.g. configuration guides, diagrams, training preparations, requests for change);
- Possess level V (Advanced) of the English language.
Desirable:
- Field experience and knowledge related to Session Border Controllers (SBC) Cisco expressways;
- Knowledge and experience working with Cisco Unified Communications Manager;
- Familiarity with NATO and national Information Technology (IT) security policies;
- Experience with the installation, configuration and maintenance of network based systems in accordance with NATO, BICES, and/or national security regulation.
This position is now closed.
We regularly add new positions. We suggest exploring other available opportunities and staying updated by following our LinkedIn page.
If you don’t find any suitable opportunities, you can send us your CV, as an open application. However, we will not submit you to any vacancies without your written consent.