#NC26CEC0002 - Voice and VTC Engineer - Closed
Deadline: October 14, 2026
Requester: NATO
Location: Brussels, Belgium
Job type: Contractor
Start date: January, 2027
Security clearance: NATO COSMIC TOP SECRET
SCOPE OF WORK / DUTIES / ROLES
- Under the supervision of the BSU Chief, the incumbent’s primary role is to provide 3rd level support for complex technical resolutions in the area of Voice, Video and Teleconferencing IP related services and associated components;
- S/He provides support to the design, documentation, testing and implementation of projects, to include all stages of service transition processes;
- S/He is responsible for problem management processes;
- The incumbent will lead the technical execution of the assigned Voice and VTC engineering issues;
- S/He will coordinate with experts within NATO HQ and BGX to resolve complex technical issues.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
The incumbent must have:
- A University degree or an equivalent level of qualification in Information and Communications Technology (ICT);
- A minimum of 6 years’ experience in the field of Network and Systems Engineering;
- Have at least 3 years’ experience leading the tailoring and integration of Voice over;
- Internet Protocol (VoIP) / Video Tele-Conferencing (VTC) solutions on business requirements;
- Have at least 3 years’ experience in Wide Area Network (WAN) communications, router/switched based networks and routing protocols, with specific expertise on Session Initiation Protocol (SIP) trunking, creating, maintaining, and troubleshooting;
- Be able to lead the preparation and maintenance of documentation, of a technical nature (e.g. configuration guides, diagrams, training preparations, requests for change);
- Possess level V (Advanced) of the English language.
Desirable:
- Experience in the design and implementation of Cisco Unified Call Manager (CUCM) clusters and the use of logical grouping (e.g. partitions) in this context;
- Experience in security certification and accreditation for classified CIS within NATO and Multinational programmes;
- Field experience and knowledge related to Session Border Controllers (SBC) Cisco expressways;
- Familiarity with BICES systems and procedures;
- Experience working in a multinational environment.
This position is now closed.
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