#NC26___191682 - Technician (User Support)
Deadline: September 10, 2026
Requester: NATO
Location: Mons, Belgium
Job type: Contractor
Start date: October, 2026
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- Install, maintain and operate the full range of computing, printing and network devices required to deliver systems and services for customer office automation;
- Install and configure for use, COTS software on networked and standalone workstations;
- Install and configure network client software on LAN workstations;
- Configure local server software and configure special peripheral devices;
- Create, maintain and troubleshoot user access issues for static and mobile devices;
- Work with Organisational Units in Active Directory and Group Policy Execute support requests, work orders
and other tasks; - Prepare software packages for automatic deployment. Contribute to IT Security compliance and remediation;
- Contribute to incident, change, configuration and asset management processes through ITSM toolkit.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Computing Technology Industry Associating (CompTIA A+) or Microsoft Certified IT Professional;
- Proven Experience working Microsoft System Centre Configuration Manager;
- Proven Experience working with Active Directory Objects, user accounts and permissions;
- 3 years experience working in a ICT CIS environment;
- 3 years experience supporting IT users, desktop hardware and software 3 years experience working in an IT
administration role; - Knowledge of the capabilities and deployment of Personal Computers (PC);
- Knowledge of current operating systems and office automation software.
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