• The Business Analyst is expected to work with or within the following tools:

- Project Portfolio Management (PPM) tools: e.g., ServiceNOW, EBA;

- Financial Planning tools: e.g., Oracle, SAP;

- Visualization tools: e.g., Power BI, Tableau;

- Collaboration: e.g., Skype, SharePoint, Polycom, JIRA;

- Data validation and tracking: Excel, Smartsheet, or internal systems.

• Both oral and written communication in this job are conducted in English. The consultants shall be fluent in English corresponding to standard STANAG-6001 3333 (listening, speaking, reading and writing) or equivalent;
• A higher secondary education and completed higher vocational training leading to a formal or professional certification with a three-year function related experience OR a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with five years of post-related experience;
• A recognized Project Management certification, such as Prince2 or PMP;
• Analytical Thinking & Problem Solving: Breaking down complex business problems, identifying root causes (not just symptoms), evaluating options and trade-offs, critical thinking and structured reasoning;
• Communication & Stakeholder Management: Translating business needs into technical requirements (and vice
  versa), running meetings, workshops, and interviews. managing expectations across stakeholders, writing clear documentation (BRDs, user stories, etc.);
• Data Analysis Skills: Excel (advanced formulas, pivot tables), SQL (very valuable in most roles), Basic data visualization (Power BI, Tableau), interpreting trends and drawing insights;
• Business Acumen: Knowledge of business processes (finance, operations, sales, etc.), understanding KPIs and performance metrics, industry awareness (depends on your field);
• Requirements Engineering: Eliciting requirements (interviews, workshops), writing user stories, use cases, functional specs, prioritization techniques (MoSCoW, etc.) managing scope and avoiding ambiguity;
• Process Modeling & Improvement: BPMN, flowcharts, process diagrams, identifying inefficiencies and bottlenecks, designing “as-is” vs “to-be” processes;
• Technical Awareness (not coding-heavy): Basics of software development (Agile, Scrum, SDLC), APIs, databases, system integrations (at a high level), familiarity with tools like Jira, Confluence;
• Adaptability & Domain Learning: Picking up new domains quickly, handling changing requirements, working across teams (tech, business, ops).