• (>3Y) Experience working in IT Customer Support Centre;
• (>3Y) Excellent working knowledge of networking protocols and technologies including Ethernet, LAN,
  WAN & Security:

- Ethernet: Excellent understanding of VLANs, Spanning Tree;

- LAN: Excellent understanding of DHCP, NAT, OSPF, HSRP/VRRP, HA technologies;

- WAN: Excellent understanding of Metro Ethernet, MPLS, BGP, QoS;

- Multicast: Understanding and experience troubleshooting Multicast in WAN‐LAN;

- Security: Strong understanding of policy based firewalls, content filtering, Intrusion,
Prevention Systems, network monitoring systems, IPSEC and PKI;

- Troubleshooting: Ability to analyze logs and diagnose network issues;

- Work experience in roles requiring the ability to handle multiple incidents simultaneously
while adapting to constantly changing requirements.

• (>3Y) Strong working knowledge of Infrastructure, including virtualization, Cisco equipment, VMWare
  ESX;
• (>3Y) Good working knowledge for system administration on Windows and/or Linux;
• Ability to develop and maintain clear and concise technical documentation, including procedures;
• Demonstrable ability to work autonomously and proactively and to follow internal processes;

Desirable:

• Relevant Cisco, VMWare, ITIL Foundation certification;
• Practical skills in writing scripts to support repetitive tasks automation (Terraform, Bash,
  Python or Ansible);
• Current knowledge of DevOps principles;
• Familiarity with VMWare NSX‐T;
• Experience working with software defined networking solutions;
• Familiar with cloud infrastructure of Azure and/or AWS;
• Very good communication skills, both spoken and written, in English;
• Team player, always willing to help others and to share knowledge;
• Good collaboration skills, with the ability to work in a multinational and diverse team;
• eGrowth mind set, always wanting to improve and to learn.