#NC25SED181099 - Desktop engineering support with specialization in Software - Closed
Deadline: July 31, 2025
Requester: NATO
Location: Braine L'Alleud, Belgium
Job type: Contractor
Start date: September, 2025
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
The main responsibilities are focused on:
- Package application deployments for the scope of provisioning in the dedicated packaging environment;
- Implementation and validation of the Software Packaging tools based on Microsoft Endpoint Configuration Manager (MECM) and App Volumes supporting thin and thick clients;
- Development of the Software Packaging processes in coordination with the SMC branch;
- Packaging Commercial off the shelf (COTS) and NATO off the shelf (NOTS) software using existing pre-production toolsets based on VMWare AppVolumes, MECM and MSIX;
- Exporting Software Packages from pre-production environment to the newly implemented production ITM networks;
- Test the applications via application provisioning;
- Providing technical support for existing and new ITM Packaging tools including VDI;
- Develop, disseminate and improve instructions for Level 1 and Level 2 technicians;
- Perform on the job trainings as needed to team members, Level 1 and Level 2 technicians;
- Assist with resolving and delivery backlog activities/ projects on Kanban system;
- Provide minimum 2 Continued Service Improvement (CSI) in the area of work per 4 sprints.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
To efficiently and effectively deliver the Service, the Contractor personnel shall possess at a minimum qualifications and skills in the following areas:
- At least 5 years of demonstrable experience in applications packaging (MSI, MSIX, App-V, App Volumes, MECM);
- Sound knowledge of scripting (PowerShell) including provisioning/changing Azure resources;
- Hands on experience in building virtual machines, snapshot, DRS concept, clustering hosts;
- Experience in VMWare Horizon, creating and tweaking gold images according to Microsoft guidance using the latest recommendations;
- Sound knowledge of VMWare Horizon Linked Clones, Instant Clones and Thin App;
- Strong analytical skills;
- Excellent written and oral communication skills;
- Strong problem-solving skills;
- VDI Packaging;
- Expertise in information technology domains such as Cloud Computing and IT Infrastructures;
- Personal Security Clearance NATO Secret.
This position is now closed.
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