#NC25ICT179916 - Business intake - Implementation Technician - Closed
Deadline: May 18, 2025
Requester: NATO
Location: Braine l’Alleud, Belgium
Job type: Contractor
Start date: June, 2025
Security clearance: NATO SECRET
SCOPE OF WORK / DUTIES / ROLES
- On-site and remote support for installation and initial configuration of user equipment (workstations, laptops, peripherals);
- Install operating system and baseline applications;
- Network connectivity setup;
- User acceptance test and hand over to end users;
- Support end users with basic training.
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Hardware setup and troubleshooting – Proficient in assembling desktops, laptops, peripherals, and related hardware components and peripherals;
- Operating system installation and configuration – Skilled in installing, configuring, and updating Windows OS, including drivers and baseline list of applications;
- Network connectivity and basic troubleshooting – Able to connect devices to wired/wireless networks and diagnose connectivity issues;
- Customer service and communication – Comfortable interacting with end users, explaining technical issues clearly, and providing on-site support;
- Experience with asset management and documentation – Familiar with tracking equipment, updating inventories, and following deployment procedures.
This position is now closed.
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